1. Introduction
CloserCoachuses a limited number of third-party service providers ("subprocessors") to assist in delivering the platform. Each subprocessor has been evaluated for its data handling practices and is bound by data processing agreements.
This page lists the subprocessors that may process customer data on behalf of CloserCoach.
2. Subprocessor List
| Subprocessor | Purpose | Data Processed | Location |
|---|---|---|---|
| Apple (App Store) | App distribution, subscription billing | Account info, payment processing | United States |
| Google (Play Store) | App distribution, subscription billing | Account info, payment processing | United States |
| Intercom | Customer support, live chat | Name, email, support conversations | United States |
| Cloud hosting providerTo be confirmed | Infrastructure hosting, data storage | All customer data (encrypted at rest) | United States |
| AI model providerTo be confirmed | AI roleplay, call scoring, coaching feedback | Roleplay transcripts, call recordings, scoring data | United States |
| Product analytics providerTo be confirmed | Product analytics, usage metrics | Anonymized usage data, session data | United States |
| Transactional email providerTo be confirmed | Account notifications and emails | Email address, name | United States |
3. Change Notification
CloserCoach will update this page when subprocessors are added or removed. For Teams and Enterprise customers, material changes to this list will be communicated via email at least 30 days before the change takes effect.
4. Contact
Questions about our subprocessors or data processing practices can be directed to privacy@closercoach.ai or through the live chat widget on any page.